Home Depot is so stupid

[low_delta]

I was getting two bolts, two nuts and two washers. I made sure to memorize the prices. 4 cents, 7, 7, 8, 9 and 13 cents. I hand the checker the hardware, and she reads the top of the bolt and enters three letters,and the price comes up. Thirteen cents. Fine. The next code doesn't work. She calls another kid over, and he doesn't know. They get out a book, and it's not in the book. Someone else tries to help, and goes off to get her book. No dice. After several minutes, they give me the set for thirteen cents.

I can't really complain about getting free hardware... okay, I'd rather have paid them the full amount, rather than standing there for five minutes... but WTF?

Comments

[shoo.livejournal.com]

You should try to keep inventory off all those little shits...I think that is a large "shrink" area in a hardware store like that. That and plumbing....I don't miss working for Home Base ONE bit. well, I do miss driving the fork lifts...

[low-delta.livejournal.com]

Keeping inventory? I'm sure that's why they didn't mind giving them away. It still blows my mind that they can't sell them without a SKU number.

I miss driving fork trucks. I wonder if I still know how. Those stand-up trucks were tricky... but fun.

[shoo.livejournal.com]

oh yes! the stand-ups were fun to make spin in a tight circle.
Squeezing a large pallet of top stock in a tight space was a bitch.
We had a guy push a pallet of fire wood off the other side and it fell to the ground, nearly on a customer!

About the hardware, we usually had the bin marked with the sku and had clear bags with a marker there for the customer to write the numer on the bag.
Try looking behind the bins on the floor, you usally see a lot just laying there.

[low-delta.livejournal.com]

If they wanted me to write the SKU, they should have said so. Usually, you just write the price down. That's what I do at Sears and Ace.

Also, she couldn't get the price to go for the bolt, but didn't even try the washers, and there was no code on the nuts.