ffaaaahhk

[low_delta]

I just cost us $10 grand. I told the customer service rep the part numbers that I created, but I gave him the wrong ones. He sent the customer 19 of the really expensive parts, and he only wanted one of them, and he got only one of the smaller one where he needed 19.

And of course, it's not just the money. It's the irate customer. And the customer service supervisor who spent all afternoon trying to straighten this mess out.

Comments

[msfledermaus.livejournal.com]

Whoa, Kev, you poor guy...ack!!!!

It's just not our day, huh?

[cynnerth.livejournal.com]

holy s*** :(

[low-delta.livejournal.com]

And that was Mike who had to put up with all the grief.

[cynnerth.livejournal.com]

Is he pissed at you?

(I'm trying out my new icon...not sure if I like it)

[serendipity.livejournal.com]

eeps, that's scary!

[low-delta.livejournal.com]

No, not at me. He's just pissed.

[bair.livejournal.com]

Yikes! :-/

[ravengirl.livejournal.com]

dammit.
*sigh*
i'm sorry, sweetie.
**love**

[serendipity.livejournal.com]

Oh, no. :(

((((((Kevin))))))

[sherahi.livejournal.com]

Yah, he's bummed, your bummed, but ya know what? No onegot hurt or maimed or died. You could be working in a field where a mistake would me someone or something died. So really its no big deal, its all about perspective. :)

[low-delta.livejournal.com]

I hope they see it that way.

Did you get my e-mail? I had computer trouble last night, and I'm not sure if I sent all the mail I wrote.

Re:

[sherahi.livejournal.com]

Yes I did. I have been trying to find a good mailing box for the cd, all I have are larger ones. Still looking. (I might wait until you send yours and then send it back in the same packaging :) Heh.)

[vlinker.livejournal.com]

i hate it when i screw up!.......but i'm open about it, and i suppose, it shows people that i am human.....right now, i have the guys in the shop refitting 10 units that were almost improperly made.....an easy mistake.......we are making some type A and some type B widgets.......i just got the numbers of each wrong.....

but ya know, everyone makes a mistake now and then, that's how we gain experience......