"Hi, this is Danny."
"Uuhh.."
"Danny from the village. You called about your water?"
"Oh, yeah. Okay."
"So you wanted your water shut off on Sunday morning?"
"Yeah."
"How's 9:00 sound?"
"That'd be great."
"Okay. Well, it could be more like 9:20, because I have breakfast at the restaurant on Sunday morning. And here's my cell phone number in case I forget."
"Uuhh.."
"Danny from the village. You called about your water?"
"Oh, yeah. Okay."
"So you wanted your water shut off on Sunday morning?"
"Yeah."
"How's 9:00 sound?"
"That'd be great."
"Okay. Well, it could be more like 9:20, because I have breakfast at the restaurant on Sunday morning. And here's my cell phone number in case I forget."