They finally decided she could eat, some time after noon. 45 minutes later, the orderly asked why she still didn't have lunch. He said he'd do something about it. He came back saying they still hadn't made her lunch, but he discovered they'd made her a breakfast tray that had been sitting around all morning, so he brought it to her. Mmmm, cold coffee and warm yogurt! And I think it was an hour after that before she got her lunch.

I'm sorry to hear about your friend's mother. That surprise stuff is the worst.